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Trouble Tickets
Our trouble ticket system is must easier than most. If you have an issue or an idea, while within the system, feel free to send us a ticket right there and we will get back to you as soon as possible. |
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User - Edit Profile
All Users have the ability to Edit there Personal OTT System Profile. They can reset there Social Security Numbers, Address, Phone Number, Email Address and even Username and Password. All Supervisors and Administrators have the ability of changing there personal profile as well. |
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User - Timesheets
Users can edit Timesheets on a Weekly Basis, edit Worked Hours, Change Reasons, Notes and/or Holidays. |
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Supervisor - User Jobs
Supervisors have the ability to Add Users to selected Jobs during particular Months-Years. They also have the ability to Edit or Remove particular Job Assignments and Tasks from Users. |
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Supervisor - Timesheets
All Supervisors have the ability to View, Approve, Export or even Print any particular Users Timesheet for any given Date Range. |
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Admin - View Login Record
Administrators have the ability to view Login Records for all Administrators, Supervisors and Users between any specified Date Range. |
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Admin - Set Holidays
Admin Manager to set specific recognized yearly Holidays. You can anything from Government Holidays to Personal Vacation Holidays, anything you wish. |
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Admin - Edit Jobs
Administrator tool to Add, Edit or Delete Jobs unique to any particular Organization. |
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